Privacy Policy for InsightReply

Effective Date: March 14, 2024

Welcome to (“InsightReply”, “we”, “us”, or “our”). InsightReply provides a feedback platform designed for schools and community organizations to gather real-time, honest responses from their communities. This Privacy Policy is designed to inform you about how we collect, use, and share your personal information through our website and services.

1. Information We Collect

a. Information You Provide to Us

We collect information you provide directly to us when you use our services, including but not limited to:

  • Contact information, such as your name, email address, and phone number.
  • Feedback and responses to polls and rating scales.
  • Any other information you choose to provide.

b. Information We Collect Automatically

When you access or use our services, we automatically collect certain information, including:

  • Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, and your IP address.
  • Device Information: We collect information about the computer or mobile device you use to access our services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our services and your experience. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use information to:

  • Provide and deliver the services you request, process transactions, and send you related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by InsightReply and others, and provide news and information we think will be of interest to you.
  • Monitor and analyze trends, usage, and activities in connection with our services.
  • Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.

3. Sharing of Information

We may share personal information as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, regulation, or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of InsightReply or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Between and among InsightReply and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • With your consent or at your direction.

4. Your Choices

a. Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at We may retain certain information as required by law or for legitimate business purposes.

b. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

c. Promotional Communications

You can opt out of receiving promotional emails from InsightReply by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at [Insert Contact Email].

6. Changes to Our Privacy Policy

InsightReply may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material way, we will let you know via email and/or a prominent notice on our site, and update the ‘effective date’ at the top of this page.

This Privacy Policy was last updated on March 14, 2024.